End-to-end sales: From cold acquisition to closing the deal
Do you want a complete sales process that starts with the first contact and ends with a successful deal? That’s exactly what an end-to-end sales solution offers. With this approach, we take care of the entire process: from cold calling to closing the deal. In a competitive market, it is essential to have a streamlined […]
How to ensure customer service that is always available with a strong Service Level Agreement (SLA)
Excellent customer service is more than just a good answer. It’s all about availability, speed and reliability – exactly when customers need it. A well-equipped Service desk with Service Level Agreement (SLA) provides guidance and ensures that your customers can always count on the service they expect, without surprises. Customer service combined with optimal accessibility […]
How Improved Customer Service Leads to Higher Patient Satisfaction
We share our insights based on the experience gained The global pandemic has brought many changes, both in our daily lives and in the way businesses operate. The pressure to reduce operational costs, increase customer satisfaction, and prioritize quality over quantity is greater than ever. Many organizations do not know how to deal with this. […]
